Wellness in the face of adversity

Background

Airspresso is an established airside café with operations in both islands of New Zealand; one in New Plymouth, one in Queenstown, and one in Dunedin. The brainchild of two hospitality entrepreneurs with vastly different backgrounds, the brand has proved to be a winning formula for travellers and visitors alike.

The Project/s

The hospitality industry has been impacted hugely by Covid-19 and for the Airspresso businesses, they not only endured the 7 week lockdown, but they were challenged with opening to a customer base that currently doesn’t exist. With New Zealand closed off to the world, Airspresso staff were uncertain about their own futures, whether the businesses that employed them would survive, and for their overseas staff when they would see their families again.

It was clear to the Airspresso leadership team that their employees were experiencing immense stress during these uncertain times and therefore reached out to Strategy Collective to see how we could assist in developing people’s resiliency to get through these challenges. Strategy Collective developed and facilitated a Resiliency and Wellbeing workshop and held it in a pristine setting of Queenstown. We were joined by our special guest Paul Rangiwahia (a mental health advocate from New Plymouth), and the New Plymouth, Queenstown and Dunedin management teams spent the day together learning how to look after their mental health, learning how to talk about mental health with their own staff, and learning practical tools and strategies on how to build their own resilience.